October 20, 2011 
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In this first part of my series of blog articles about layout and design, I will elaborate on one of the most basic, fundamental requirements to allow a text to be read quickly and without unnecessary cognitive load: the horizontal line of the text.
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October 19, 2011 0 Comments
What is quality? How can we implement quality in our organization and our approach? What tools do we have to use? And how do we sell quality to our customers?
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May 16, 2011 0 Comments
At Vivaldi Software we hear the question almost daily: “What is the best way to manage customer complaints?” Do you have a standard, ready-made process?
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Why all the documentation, procedures and work instructions?
Beethoven, the ice cream man, on-hold music and candy
The horizontal line of text
4 reasons to devote more time to the layout of a text
Why? Because I said so (!?)
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