September 1, 2011 
1 Comment
Allow me to ask you a simple question. “Would your know-how survive if a few key employees left your company?”
Read more
August 20, 2011 0 Comments
A familiar scene that plays out almost daily in many families: – Child (7 years old): “Why can’t I, daddy?” – Father: “Because I said so!” – Child: “That’s not an answer!”
Read more
Why all the documentation, procedures and work instructions?
Beethoven, the ice cream man, on-hold music and candy
The horizontal line of text
4 reasons to devote more time to the layout of a text
Why? Because I said so (!?)
© 2012 Blog on quality, knowledge management and collaboration: The Quality Blog. All Rights Reserved.
Powered by WordPress. Designed by 
